817-485-5050 info@schwabagency.com

WHEN YOU HAVE A CLAIM

AFTER BUSINESS HOURS:

Please call your insurance company’s direct claims line (if you cannot or choose not to wait):

Please call us to let us know if you self-reported a claim.
Your policy information (insurance company, policy #, etc.) is available on your auto ID card or declaration page (auto/home)
Insurance company contact information is available on our website.

During business hours:

Call our office for assistance:
The Schwab Agency, LLC
817-485-5050

WWW.SCHWABAGENCY.COM

What is your agent’s role?

Assist you with the best course of action to facilitate your claim
Provide basic explanation of steps to follow
Be a source of information & answer questions
Become involved to help you better understand systems, processes and/or decisions
Advocate for you if you are not satisfied with progress or outcomes.

Filing the claim

We recommend you always file a claim when a 3rd party is involved
Ask your company if they have special deals for auto glass damage claims
Having your agent process a claim may not speed up the process. The best and fastest scenario is (generally) to talk directly to claims department and adjuster
When there are no injuries, and/or no other party involved, always consider if, after
paying the deductible, it is worth submitting the claim.

Find out how much you can save
on recreational vehicle insurance now!

Get a quote!

At the scene of a car accident:

Be sure police are notified (call 911 regardless of location or situation!)
Be sure injured party is attended to
Do not move anyone seriously injured (as to not make them worse)
Be sure everyone remains in a safe place and position at the scene
Do not admit to fault under any circumstances
Take pictures of the accident scene as soon as possible (before the vehicles are moved)
Do not allow pictures to be taken of your driver’s license (for identity theft reasons –
other driver only needs your name and contact info)
Take pictures of damages (be sure to get picture of other driver’s license plate)
Provide your insurance information to other driver
Record (make notes verbally or on paper) any information you can recall about what
happened while fresh on your mind
Get contact information for any witness
Notify the insurance company as soon as possible.

If your property (home, apartment, rental property, personal property, etc.) is damaged:

Contact proper authorities (police, fire dept., etc.)
If applicable, attend to and address any related injuries (within your capabilities)
Do not move anyone seriously injured (as to not make them worse)
Take any reasonable and necessary measures to protect the property from additional
damages (save all receipts of expenses)
Take inventory of what was lost
Take pictures
Do not discard or remove any damaged property
Record (make notes verbally or on paper) any information you can recall about what
happened
Notify the insurance company as soon as possible)

If someone is hurt on your property, or because of your actions (non-auto related):

Contact proper authorities (police, fire dept., ambulance, etc.)
Attend to injuries (within your capabilities)
Do not move anyone seriously injured (as to not make them worse)
Do not admit fault under any circumstances
Record (make notes verbally or on paper) any information you can recall about what
happened
Get contact information for any witnesses
Notify the insurance company as soon as possible.

Insurance Company Claim Departments (24 Hours/Day, 365 Days/Year)

866-274-5677

800-252-4670

888-892-9773

800-588-7400

800-527-3907

800-960-7777

888-252-2799

800-854-6011

800-749-6419

855-473-6410

800-925-2886

800-344-2275

877-566-6001

800-466-6680

800-252-4633

888-225-9441

Regular Auto Claims

800-766-1853

Auto Glass Claims

888-504-4527

PRIVACY STATEMENT

This privacy notice discloses the privacy practices for Insurance Demo Site. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 877.485.5090 or via email.